Privacy policy

1. Basic information about data collection

Whenever visitors browse the websites of audifon GmbH & Co. KG (the responsible body within the meaning of the Federal Data Protection Act, hereinafter referred to as "audifon") onlydata concerning access to the offer (known as server log files) will be collected:
The access data includes:
name of the web page viewed, file, date and time of viewing, volume of data transmitted, notification of successful viewing, browser type including version, the user's operating system, referrer URL (the page previously visited), IP address and the requesting provider. The service provider will use the log data only for statistical analysis for the purposes of operation, security and optimisation of the offer.

2. Personal data

Personal data will be collected by audifon only where transmitted by the user to audifon voluntarily. audifon will use the personal data communicated by the user solely for the purpose of processing enquiries and orders of the user in the framework of the consent granted and with regard for the applicable statutory provisions of the Federal Data Protection Act.

The user shall enjoy at all times a right of revocation in relation to the consent granted.

This specifically involves:

  • Contact enquiries:
    first name, last name, e-mail, company name, street, postcode, town, telephone, fax, mobile phone, department. Your information will only be used to process your request.
  • Newsletter:
    If you would like to receive our newsletter, we require a valid e-mail address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. Further data is not collected. We only use this data to send the requested information and do not pass it on to third parties. You can revoke consent to the storage of your data and e-mail address as well as their use for sending the newsletter at any time, e.g. via the “unsubscribe from newsletter” link in the newsletter.
  • Service Centre login
    Access to our service centre area is only granted to commercial customers on request. In addition to the company name as well as the address, the full name of the contact person can be stored. This data is only used to create a personal user account. The deletion of the access can be revoked at any time via the contact form.

3. Cookies and tracking technologies

audifon uses cookies only for the provision of information about utilisation of our website and for statistical purposes.

Most browsers are set automatically to accept cookies. If wished, you can however configure your browser by editing your browser settings so that cookies are restricted or blocked altogether. Detailed information on how to do this on a large number of browsers can be found on the following websites: youronlinechoices, Network Advertising Initiative and/or Digital Advertising Alliance. Here you can also find out how to delete cookies from your computer as well as general information about cookies.
To find out how to select these settings on the browser of your mobile phone, please consult the operating instructions for your mobile.
See below for a list of service providers who are authorised to set cookies on our website and how to disallow this.

  • Google Analytics
    This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
    In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
    The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. You can stop these cookies from being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by the cookie about your use of the website (incl. your IP address) being sent to Google and the processing of these data by Google, by downloading and installing the browser plugin available at the following link:
    Alternatively for a browser plug-in or in browsers on mobile devices, please click on the following link to set an opt-out cookie that will in future prevent registration by Google Analytics on this website (this opt-out cookie will only function in this browser and only for this domain; in case you deleted your cookies in this browser, you must click on this link again to opt out):Disable Google Analytics
    We should like to point out that this website uses Google Analytics with the extension "_anonymizeIp()", and that IP addresses therefore only undergo further processing in shortened form so they cannot be directly linked to any specific individual.
    Further information about terms of use and data protection can be found under or

  • Additional Google advertising functions in use
    Besides the standard version of Google Analytics we also use Google Analytics Demographics and Interests reports. To this end Google makes use of any DoubleClick cookie set on your computer by Google. We are thus provided by Google e.g. with reports indicating which visitor groups (interest categories, age groups) with what interests visit our website. We make use of this information to cater for our target group more closely. We are not able to identify you in person from these reports.

    By using our website, you consent to such utilisation of data in the framework of Google Analytics (Demographics and Interests reports).

    You can prevent your visit from being included in our reports by objecting to tracking by Google Analytics as described above.

    Information on how Google uses data, and how you can object to and control the utilisation of data can also be found in the details about data usage by Google with the utilisation of web pages by Google Partners.

Users of our website can also make their choice via the following platforms: IAB Opt Out platform, Network Advertising Initiative Opt Out platform, and Digital Advertising Alliance platform, which offer options for making a decision regarding all companies registered on this platform.
Please note that should you choose to opt out from receiving personalised advertising from Criterio and other advertising partners, you will continue to receive online advertising that is, however, less tailored to your interests/browsing behaviour.

4. Right of access

You have the right to request information at any time on the personal details stored about yourself, including origin and recipients of your data as well as the purpose of data processing. Please send your enquiry by post or by e-mail to our addresses shown below.

This data privacy statement only applies to content found on our servers and does not include web pages linked to our site.

5. About us

This is the data privacy statement of audifon GmbH & Co. KG, Werner-von-Siemens-Str.2, 99625 Kölleda, If you have questions concerning the collection, processing or use of personal data, in the case of requests for information, correction, applications for the blocking or deletion of data and the revocation of granted consent or queries about this data privacy statement, the responsible person at audifon can be contacted either by post or e-mail (Datenschutzbeauftragter(at)

audifon reserves the right to amend these data protection provisions under consideration of the statutory requirements.

As at: 27.04.2017